Shipping policy

At Organic Dreaming, we are committed to providing a reliable, transparent, and efficient shipping experience for all our customers. This Standard Shipping Policy outlines our order processing timelines, delivery estimates, and shipping practices in compliance with Google Merchant Center guidelines.

Order Processing and Delivery Schedule

Once you place an order on our website, our team begins processing it promptly. Orders are processed during business days (Monday through Friday), excluding holidays.

Order Cut-Off Time
05:00 PM (GMT-08:00) Pacific Standard Time (Los Angeles)

Orders placed after the cut-off time will be processed on the next business day.

Handling Time

Order Handling Time: 1 to 2 business days (Monday to Friday)
During this period, orders are verified, prepared, and dispatched from our fulfillment facility.

Transit Time

Standard Shipping Transit Time: 5 to 6 business days (Monday to Friday)
This is the estimated time it takes for your package to reach your delivery address after dispatch.

Total Shipping Time (Handling Time + Transit Time)

Estimated Delivery Time: 6 to 8 business days (Monday to Friday)

Please note that these timelines are estimates and may vary slightly due to external factors such as carrier delays or high shipping volumes.

Shipping Locations

We currently ship orders within the United States only. We do not offer international shipping at this time.

Shipping Fees

Standard Shipping: Free Shipping on all orders
There are no hidden charges. The total cost displayed at checkout is the final amount you will pay.

Shipping Carrier

We work with trusted and reputable carriers within the United States to ensure safe and timely delivery. Carrier selection may vary depending on your location, but all shipments include tracking for your convenience.

Order Confirmation and Tracking

After placing your order:

You will receive an order confirmation email with your purchase details
Once your order has shipped, a shipping confirmation email will be sent
This email will include your tracking number and a tracking link

Please allow up to 24 hours for tracking information to update after shipment.

Lost or Missing Packages

If your tracking information shows that your package has been delivered but you have not received it, please take the following steps:

Verify that your shipping address is correct
Check around your property or delivery area
Ask neighbors or household members if they accepted the package

If the package is still missing, please contact the shipping carrier directly using your tracking number. If the carrier confirms that the package is lost, please contact us for further assistance. We will work with you to arrange a replacement or refund.

Delays

While we aim to meet all delivery timelines, delays may occur due to factors beyond our control, such as:

Carrier disruptions
Weather conditions
High seasonal demand

If your order is significantly delayed, please contact our support team, and we will assist you promptly.

Contact Us:

Address: 3439 SE Hawthorne Blvd #1042, Portland, OR 97214, USA
Email: support@organicdreaming.com
Phone Number: +1 (844) 200-1902
Business Hours: 09:00 am to 05:00 pm (Monday to Friday) (GMT-08:00)